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VT TRADER TECHNICAL FAQ

VT Trader Ͽ | VT Ư (Features) | VT Trader ޴ | VT Trader Ƽ̵ |
VT Trader FAQ | (User Forum) | Download VT Trader | VT Trader API

Trading 시스템과 지표들(Indicators)에 대한 정보 뿐만 아니라 Visual Trading 에 대한 FAQ(frequently asked questions) 해결점에 좀 더 많은 정보가 필요하시면 VT 사용자 포럼에 방문하시기 바랍니다.

1. 로긴(LogIn)할 때 접속에러를 왜 경험해야 하는가?

2. Visual Trading 에 접속할 때 Version Check Error 는 왜 나오는가?

3. Charts 에서 Zoom In / Zoom Out 을 하는 방법은?

4. 내 컴퓨터는 방화벽으로 제한되어 있습니다. Visual Trading 시스템을 운영하기 위하여 개방해야 하는 Port는 무엇이 있나요?

5. 로긴(LogIn)하면 Visual Trading 시스템에서 어떠한 화면도 보이지 않는 경우가 있습니다; 스크린의 모퉁이에 아이콘만 보입니다. 이걸 어떻게 해결해야 하죠?

6. 차트(Charts)가 올바르게 보여지지 않네요.

7. 차트(Charts)에서 배경색깔을 바꾸는 방법은?

8. 차트(Charts)의 히스토리 리스트(History Length)를 크게 보는 방법은?

9. 차트(Charts) 위에 십자선(Crosshair)을 보이게 하는 방법은?

10. 데모트레이딩 예금잔액(Balance)을 어떻게 초기화 하죠?

11. Visual Trading 차트(Charts)를 칼라로 프린트 하는 방법은?

12. Proxy Server 를 통하여 VT를 실행할 수 있나요?

13. Visual Trading 시스템에서 DDE를 사용하는 법은?

14. API 를 가지고 Visual Trading 을 할 수 있는거죠?

15. 트레이더의 레인지(Range) 라는게 뭐죠?

16. 시스템에서 확인하지 않고 주문(Orders) 할 수 있나요?

1. 로긴(LogIn)할 때 접속에러를 왜 경험해야 하는가?
1) What is your ip address? Your ip address can be obtained by pointing your browser to http://www.whatismyip.com

2) Please make sure that you are not trying to connect to Visual Trading from behind a personal or a corporate firewall (such as Norton Firewall, Zone Alarm or a router). In order for VT demo and VT live to work from behind a firewall, you must have port 80 opened.

If you are certain that there is no firewall blocking your connection, please perform the following tasks the next time you are unable to connect:

1) Please select Start->Run and type in command.com
This will take you to the DOS prompt where we can now enter the needed commands

2) Let’s first try to see if you can reach our systems. Please type ping vtdemo.fxserver.com (if you are trying to use our demo)
Or
ping vtlive.fxserver.com (if you are trying to use our live trading)

3) Now, lets see how our systems are reached from your computer. Please type tracert vtdemo.fxserver.com (for demo)
Or
tracert vtlive.fxserver.com (for live)

Please copy all the responses that you received from the above 3 steps by right clicking on command prompt window and selecting select all. Once all of the text is selected, right click on the window again, this will copy your results into the clipboard. Please paste all the information in an email, including the time you could not establish connection and send it to techsupport@vtsystems.com

Once we have the above information we will be able to further assist you.

2. Visual Trading 에 접속할 때 Version Check Error 는 왜 나오는가?
Your Visual Trading platform is out of date. A new version has been released and you must run an update. Please run an update by going to: Start->Programs->Visual Trading->Update Visual Trading

3. Charts 에서 Zoom In / Zoom Out 을 하는 방법은?
There are several different ways to view charts within VT. While using any of the available methods, you have the ability to zoom in/out on certain sections of the active chart. The quickest way to perform these tasks is to use the buttons below (as shown in the image attachment) that are located in the VT Navigation Window. As a keyboard shortcut, you can use the +/- keys located in your keyboard number pad to zoom the active chart in/out horizontally.

Lesson #1 in the VT Multimedia Tutorial located at: http://www.vtsystems.com/modules.php?op=modload&name=Tutorial&file=index ... provides a detailed video tutorial describing how each of these tools in the VT Navigation Window functions.

chart_zoom_functions.gif

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4. 내 컴퓨터는 방화벽으로 제한되어 있습니다. Visual Trading 시스템을 운영하기 위하여 개방해야 하는 Port는 무엇이 있나요?
Both the Demo and Live systems require port 80 to be open.

5. 로긴(LogIn)하면 Visual Trading 시스템에서 어떠한 화면도 보이지 않는 경우가 있습니다; 스크린의 모퉁이에 아이콘만 보입니다. 이걸 어떻게 해결해야 하죠?
You have accidentally depressed the auto-hide button and the Navigation Window now needs to be brought back manually. Please hold your mouse cursor all the way on the left side of the screen (somewhere in the middle) for 10-20 seconds. This will bring the Navigation Window back on the screen. Make sure that you press the auto-hide button back in. This is a button that looks like a pin- it is first in the right-most column of buttons in the navigation window. This will always keep your navigation window on top. You can open any window from the Navigation Window, once you have it on your screen.

6. 차트(Charts)가 올바르게 보여지지 않네요.
It is hard for us to tell exactly what is wrong with your charts. You can help us help you by taking a snapshot of your screen and sending it to us so that we can analyze it. To do so please do the following:

1) When you have Visual Trading on your screen with the problematic chart in front of you, please press the print screen button (located above the insert button). This will take a snapshot of your screen.

2) Please open paint shop by doing Start->Programs->Accessories->Paint

3) Select Edit->Paste. This should paste the screenshot to paint.

4) Save the file in any location desired.

5) Email techsupport@vtsystems.com and attach the saved file as an attachment.

7. 차트(Charts)에서 배경색깔을 바꾸는 방법은?
To change the background color of the charts please do the following:
Right Click on the Chart and select Chart Properties. Switch to the Spread Band tab.

There you will see two options:
Background Color – this will change the background color of the chart and
Background Color for High/Low zone – this will change the background color for the High /Low Zone located on the chart.

8. 차트(Charts)의 히스토리 리스트(History Length)를 크게 보는 방법은?
To enlarge the available history length on the charts, please follow the following steps:

In the Navigator Window, go to Options->Properties->General->General Properties. There you will see History Length field which you can increase up to 2048.

9. 차트(Charts) 위에 십자선(Crosshair)을 보이게 하는 방법은?
From the Navigator Window please select: Options->Properties->General->Cross Hair

10. 데모트레이딩 예금잔액(Balance)을 어떻게 초기화 하죠?
Please provide us with your demo login user id and we will be more than happy to reset your demo balance with the amount you specify.

11. Visual Trading 차트(Charts)를 칼라로 프린트 하는 방법은?
Right click on the chart and select Page Setup and uncheck Black and White Prints. You should now be able to print the charts in color.

Advanced FAQ

12. Proxy Server(LAN내 단말기로부터의 요구에 따라 WAN으로의 접근을 대행하는)를 통하여 VT를 실행할 수 있나요?
To insert your proxy settings please follow the following steps:

Double click on the Visual Trading Icon and when the login screen comes up, please click on Work Offline. Once the Navigator window comes up, please select Options->Servers->
There you will have an option to select Live or Demo trading. The window that comes up will allow you to input the address and port of your proxy server. Please remember that our Demo and Live server requires your proxy server to have port 80 available.

13. Visual Trading 시스템에서 DDE를 사용하는 법은?
In order to use DDE, please locate and open the following file: dde.xls , which is located in your Visual Trading directory.

Example:
C:Program FilesVTradingdde.xls

14. API 를 가지고 Visual Trading 을 할 수 있는거죠?
Yes! For details please see the VT Trader API information and download page.

15. 트레이더의 레인지(Range) 라는게 뭐죠?
"Trader's Range" is a feature that allows you to specify the maximum number of pip deviation from the current price (in either direction) that you will accept. "Trader's Range" is set to 0 by default. This is a very useful feature to have in a fast moving market to try to reduce the risk of getting re-quoted.

For example:
Normally when the market moves while you are placing an order, you will get a window asking you to confirm the new price. If you place a trader’s range for example of 10 and the market moves less than 10 pips, then your orders will automatically process, without asking you for confirmation.

16. 시스템에서 확인하지 않고 주문(Orders) 할 수 있나요??
Please proceed to the following menu: Options->Properties->General->General Properties and uncheck the Order confirmations checkbox. You will now be able to send orders without having to confirm them.

 
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